Frequently Asked Questions

General Information

What precautions is STEAMtank instituting for COVID-19?


Please visit out covid page or the ASU Corona Virus Protocols webpage. -STEAMtank cleans each exhibit in between each child's use. Objects used for learning Interface are disinfected between each use. -Hand sanitizer is avalible within STEAMtank and the Novus Buidling. -A sick policy will be enforced for the safety of all guests. If anyone is showing signs of being ill, they will be asked to leave and to visit when these symptoms are no longer occurring




Can I bring food into the museum?


STEAMtank asks that no food or drink be brought into the building for safety precautions, except for bottled water. If food is sold within the museum or museum grounds for unique events, we ask that you refrain from bringing it into the exhibit space to avoid damage or safety concerns.




What is the price of admission?


All admission is free!




Are there restrooms availible?


Yes. there are male and female bathrooms located on the first floor of the Novus building near the STEAMtank museum.




Do I need to be with my child, while they are in the museum?


Parents/guardians are responsible for their child at all times when inside the museum and on museum grounds. These parents/guardians must be at least 18 years or older. Child drop-offs are not allowed, staff for the museum will assist with your visit but we do not provide daycare services




Behavior Policy


Rough housing and rowdy physical behavior are not allowed on museum grounds Disrespectful behavior will not be tolerated at the museum. Any guest showing signs of disrespectful/disruptive behavior will be asked to leave and depending on the situation may be told they will not be allowed to return in the future





Steam Tank Policies

Is STEAMtank responsible for lost or damaged items?


The museum is not responsible for the loss or damage of items brought onto museum grounds.




STEAMtank @ Novus


All guests are required to comply with Novus museum staff and directions with respect to museum policies.




Photography and Video Policy


Phones, tablets, and cameras are permitted within the museum. For educational and promotional uses visitors may be filmed or photographed and posted to the museum website. If this is not preferred, please inform staff members that you do not feel comfortable with this.





Property Policies

Loitering


Loitering and trespassing on museum property is prohibited




Smoking and Alcohol Use


Smoking is not permitted on museum grounds. Alcohol is not permitted unless otherwise noted for events taken place within museum or museum grounds.




STEAMtank @ Novus


All guests are required to comply with Novus museum staff and directions with respect to museum policies.